Frequently Asked Questions
Everything you need to know about our modern outdoor furniture.
What materials are used in Loll Designs products?
Our furniture is primarily crafted from high-density polyethylene (HDPE), which is sourced from recycled materials like milk jugs. It is durable, weather-resistant, and maintenance-free.
How do I clean and maintain my outdoor furniture?
Maintenance is simple. You can clean your furniture with a garden hose and a soft cloth. For deeper cleaning, use a mild soap and water solution or a non-abrasive household cleaner.
What is your shipping policy?
We offer standard ground shipping across the continental United States. Most items ship flat-packed to reduce our carbon footprint and include all necessary hardware for easy assembly.
Can the furniture be left outside year-round?
Yes, Loll products are designed to withstand all four seasons. Our UV-resistant materials prevent fading and can endure extreme heat, rain, and snow without rotting or warping.
What is your return policy?
We accept returns on standard products within 30 days of delivery. Items must be in their original packaging and unused condition. Please note that custom orders are final sale.
Do you offer a warranty on your products?
We stand behind our craftsmanship with a comprehensive 5-year residential warranty that covers defects in materials and manufacturing.